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Monday, 14 March 2011

My order is shown to be in ' Processing' state. What does it mean?



  Your order passes through following states before it finally enters the 'Dispatched' state:
a) Processing: This is the default status for your order and it comes as soon as order is placed.
b) Processed: Your order/payment has been approved by our payment gateway. We are ready with the product and the order will be executed as per your specifications.
c) On Hold : we are not in a position to deliver the goods due to some availability constraints.
d) Dispatched: Your order has been successfully dispatched from our end; or
e) Cancelled: Your order could not be approved by our payment gateway or we are not in a position to deliver the goods due to some constraints.


Contact Details:
You may contact us at:
Kala Zone Silk Mills.
3rd Floor, Raghukul Textile Market
Lift no. 15, Ring Road,
Surat (Gujarat)
Pin: 395002
Ph           : +91-261-2327222
                   0261-4040777
E-mail    : info@kalazone.co.in
                  kalazone@gmail.com 
Web      : www.kalazonesaree.com



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